Certified in Logistics, Transportation and Distribution (CLTD) Practice Test 2

Mr. Smith is a logistics manager at a large e-commerce company. The company recently implemented a new Warehouse Management System (WMS) to improve operational efficiency. During the first week of use, the team noticed a significant delay in order processing. Mr. Smith needs to identify the root cause of the delay and ensure smooth operation. What should Mr. Smith focus on to address this issue?